About the Tourism Emergency Response Network (TERN)

 

The Tourism Emergency Response Network (TERN) is a closely knit grouping of the leading tourism associations of the world that was formally launched in Washington DC in April 2006 under the auspices of Mr. Geoffrey Lipman, then Assistant Secretary-General, World Tourism Organization. While the UNWTO took the initiative in mobilizing the travel trade in the face of the potential evolution of the H5N1 avian flu virus to a pandemic form, the necessity for closer collaboration and cooperation amongst the decision makers and stakeholders in tourism was reinforced as a result of recent events that were damaging to the industry. The catalyst was the tsunami of December 2004 when men and nations became conscious of the fragility of established systems against unforeseen and unpredictable elements.

While the initiative for this "network of networks" stemmed from UNWTO, TERN is characterized by its independence and inter-dependency where each partner works for the common good of a single cause: make travel and destinations safe for tourists. Some basic guidelines were established at the inception such as:

  • Work closely with the UN System;
  • Share real time information and ideas;
  • Give clear, concise and geographically specific public messages;
  • Seek close media liaison to better spread information as necessary;
  • Be activated for regional and global emergencies of relevance for the travel and tourism sector or, if so requested, by one of the TERN members.

It was further decided that UNWTO will host and manage TERN. The task of managing the activities related to TERN is the responsibility of the Risk and Crisis Management (RCM) of the UNWTO. While maintaining a close dialogue with TERN there has also been more tangible action: TERN members are regularly invited and participate in simulation exercises, programme activities of UNWTO in the area of Risk and Crisis Management. Mitigating the impacts of natural and man-made disasters on tourism and coordinating and communicating these efforts through the different interfaces such as TERN is a primary objective of the RCM unit.

The role of TERN, therefore, has seen a gradual evolution from the initial purpose for which it was set up as an advisory and participatory body dealing with an AHI pandemic to one that encompasses all threats to the tourism industry. Being a network of the leading tourism associations of the world the joint membership of TERN far surpasses that of any similar grouping. The relationship between UNWTO and TERN, while being mutually beneficial, has also underscored the responsibility of each institution to help improve the well-being of travellers and to mitigate the impacts of natural and man-made disasters on tourism.

The institutions currently collaborating in TERN are as follows:

Institutions

Website

AAPA Association of Asia and Pacific Airlines

http://www.aapairlines.org

ABTA British Travel Association

http://www.abta.com

ACI Airport Council International

http://www.airports.org

AEA Association of European Airlines

http://www.aea.be

AHLA American Hotel and Lodging Association

http://www.ahla.com

ALTA Asociación Latinoamericana de Transporte Aéreo

http://www.aital.org

ASTA American Society of Travel Agents

http://www.asta.org

ATO Arab Tourism Organization

 

ATTA African Travel and Tourism Association

http://www.atta.travel

CETO Association of Tour Operators

http://www.ceto.to

CHTA Caribbean Hotel and Tourism Association

http://www.caribbeanhotelandtourism.com

CLIA Cruise Lines International Association

http://www.cruising.org

CTC Canadian Tourism Commission

http://www.canada.travel

CTO Caribbean Tourism Organization

http://www.onecaribbean.org

DRV  German Travel Association

www.drv.de

ECTAA European Travel Agents’ and Tour Operators’ Associations

www.ectaa.org

ETC European Travel Commission

www.etc-corporate.org

FIA Federation Internationale de l’Automobile

www.fia.com

IAAPA International Association of Amusement Parks and Attractions

www.iaapa.org

IATA International Air Transport Association

www.iata.org

IH&RA International Hotel and Restaurant Association

www.ih-ra.com

ISF International Shipping Federation

www.marisec.org

MPI Meeting Professionals International

www.mpiweb.org

NTA National Tour Association

www.ntaonline.com

NTA National Tourism Alliance - Australia

www.tourismalliance.org

PATA Pacific Asia Travel Association

www.pata.org

SKÅL International Association of Travel and Tourism Professionals

www.skal.org

TOI Tour Operators’ Initiative for Sustainable Tourism Development

www.toinitiative.org

UFTAA United Federation of Travel Agents’ Associations

www.uftaa.org

UNWTO World Tourism Organization

http://www.unwto.org

UST US Travel

www.travel.state.gov

WTAAA World Travel Agents Associations Alliance

www.wtaaa.org

WTTC World Travel and Tourism Council

www.wttc.org

WYSETC World Youth Student and Educational Travel Confederation

http://www.wysetc.org


For further information please contact:

Risk and Crisis Management Programme
World Tourism Organization (UNWTO)
Tel: (+34) 91 567 8225
Fax: (+34) 91 571 3733
Email: [email protected]