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Toolbox for Crisis Communications in Tourism
Crisis communications is a crucial element of a good crisis management system. It helps limit the negative impact of a crisis by addressing the information needs of all industry stakeholders in an efficient, timely and responsible manner. Against this background, UNWTO has developed for the...
Travel and Tourism under Pandemic Conditions: Review and Preparation Exercise Nassau, The Bahamas 16-17 September 2009
The purpose of this exercise for the Americas, which took place only three weeks after the regional exercise for Africa, Europe and the Middle East, was to reassess, re-envision and reinvigorate the sectors response to the challenges presented by the pandemic (H1N1) 2009. The discussions during...
Travel and Tourism under Pandemic Conditions: Review and Preparation Exercise UNWTO Headquarters, Madrid, Spain 26-27 August 2009
The recommendations and conclusions reached during this review and preparation exercise on travel and tourism under pandemic conditions held in Madrid on the 26 and 27 of August 2009 are important for the tourism sector as well as for other social and economic activities depending on travel and...
Third International Avian and Human Influenza Simulation Exercise Bangkok, Thailand 19-20 September 2008
(FOR MEMBER STATES ONLY) The result of this third international exercise substantiated the findings of the previous exercises held in Paris and Jakarta that fast and sincere reporting is one of the most crucial aspects of an AHI pandemic. It stressed the importance of the fact that the public...
Communications and Incentives: The Importance of Fast and Sincere Reporting
This publication addresses the high importance fast and sincere reporting plays for a global problem such as Avian and Human Influenza (AHI). The issue was identified during the first international simulation exercise in Paris in March 2007 as an area of concern for the travel and tourism industry...
Second International Avian and Human Influenza Simulation Exercise Jakarta, Indonesia 24-25 July 2007
(FOR MEMBER STATES ONLY) The result of this second international exercise proved first of all that the conclusions of the first simulation exercise held in Paris are of the same relevance for the Asia and the Pacific region as they were for Europe, Africa and the Middle East. They also showed...
First International Avian and Human Influenza Simulation Exercise Paris, France 28-29 March 2007
(FOR MEMBER STATES ONLY) The first UNWTO Avian and Human Influenza simulation exercise was organized in Paris on the 28 and 29 of March 2007, in joint collaboration with the Risk Assessment Management (RAM) group, chaired by France. This unique exercise was attended by the avian flu coordinators of...
Handbook on Natural Disaster Reduction in Tourist Areas
Abstract: Nowadays tourism involves the movement of millions of people to virtually all countries on the surface of this globe. Quite often tourism developments are located in areas exposed to, or likely to be exposed to, sudden-onset natural disasters, in particular beach and coastal areas, river...
Tourist Safety and Security: Practical Measures for Destinations
Abstract:Safety and security are vital to providing quality in tourism. More than any other economic activity, the success or failure of a tourism destination depends on being able to provide a safe and secure environment for visitors.This publication represents the result of a long-term effort by...